Sales & Marketing Executive (Plastic Industry)

Overview

Proactively arrange and attend meetings with customers to understand their requirements, build relationships, and maintain regular communication.

Responsibilities

• Gather and analyze information on competing products, market pricing, purchase volumes, and customer expectations regarding pricing terms.
• Collaborate with the Sales Team Leader and Supply Chain Team Leader to prepare tailored supply proposals that meet customer needs and internal capabilities.
• Lead negotiations with customers on pricing, payment terms, delivery schedules, acceptable quality levels (AQL), and packaging requirements, in consultation with internal stakeholders.
• Secure purchase orders (ideally covering 6 months to 1 year) and coordinate with the supply chain team to plan production, shipment schedules, and ensure accurate ETD / ETA communication.
• Notify customers regarding the shipment arrival and ensure smooth delivery in line with the agreed schedule and conditions.
• Arrange quality assurance (QA) inspections during production, and coordinate post-delivery performance reviews of bottles and caps at the customer’s facility.
• Monitor customer payment behavior and ensure timely collections in accordance with the agreed payment terms.
• Work closely with customers to manage rolling forecasts, ensure adequate stock levels, and plan new purchase orders effectively.
• Propose new jars, bottles, and cap options to customers that offer cost benefits, improve production efficiency, or support new product development initiatives.

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