Admin cum Customer Service

Overview

Create and maintaining debtors and creditors information in the system consistently and correctly Responding and attend to customer inquiries and needs promptly to meet their satisfaction Assisting in the order processing, payment collection and delivery as requested and quoted accordingly Liaising with the logistic company on the import and export clearance and documentation processing in par with the government regulation Plan, track and manage the delivery to customers’ place timely by coordinating with the transportation / forwarding companies to ensure the requested delivery date is meet Coordinating with the factory on the incoming and outgoing products Keep logs and records of the warehouse stock, executed and pending sales orders as well as purchase orders To perform day to day procurement activities including materials planning, purchasing, delivery follow up, good receiving and invoicing documentation Perform critical inventory tasks by updating the stocks level to respective superior frequently and assisting in the purchasing as required Involving and assisting in managing the day-to-day operations of the office by supporting the administrative works given What We're Looking For

High school diploma, associate or bachelor degree or equivalent in business admin or relevant field Proven customer support experience for minimum of 1-2 years’ relevant work experience in industry or field Language : Fluent in English, Malay and Mandarin, role requires to deal with Mandarin speaking clients. Job Types : Full-time, Permanent Why Join Us?

Opportunities for growth and career advancement Supportive team culture and collaborative environment Exposure to end-to-end accounting processes and real business impact Continuous learning and development opportunities Competitive Salary Package - Based on experience and qualifications Professional Development - Training opportunities, certification support, and skills upgrading Comprehensive Benefits - EPF, SOCSO, medical coverage, and annual leave Work-Life Balance - Regular working hours and supportive team environment Performance Recognition - Merit-based salary reviews and bonus opportunities Company

RIPCOL Industries Sdn Bhd (RISB) was established and incorporated in Malaysia since 2002, offering services in Rubber Glove Manufacturing Line Engineering, Air Pollution Control, and Fiber Reinforcement Plastic (FRP) Engineering and Fabrication. RISB is headquartered in Ipoh, Malaysia, with a team dedicated to providing reliability engineering services and advising customers. Our corporate goals emphasize quality, cost-effectiveness, employee development, and commitment to excellence in products and service quality.

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