Retail Channel Productivity & Incentive Management Specialist

Retail Channel Productivity & Incentive Management Specialist

Maxis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview The role is responsible for collaborating with Channel and Region stakeholders to develop effective execution plans that align with our channel's goals. This position will work closely with stakeholders to translate channel ambitions into actionable plans and drive channel productivity, ensuring alignment with business objectives and maintaining financial discipline. The successful candidate will play a key role in developing and implementing channel strategies, driving dealer behavior, and ensuring the channel remains competitive and aligned with business goals.

Responsibilities

Design and execute trade incentive programs for the MEP channel, aligning with strategic goals and objectives.

Develop and track KPIs to measure program effectiveness, conducting post-campaign analysis and providing data-driven recommendations to senior management.

Monitor competitor incentive programs and industry trends, recommending adjustments to maintain a competitive edge.

Collaborate with Finance and GTM teams on budget forecasting, financial reporting, and cost-control measures.

Oversee accurate and timely incentive disbursements, resolving payout discrepancies and maintaining audit-ready documentation.

Partner with regional teams to tailor national programs to local market needs, providing performance analysis and improvement recommendations.

Qualifications

Bachelor’s degree in Business, Economics, Marketing, or related field, with 5+ years’ experience in a similar area.

Proven experience in designing and managing incentive programs, preferably in a telecommunications or retail environment.

Strong analytical and data-driven decision-making skills, with proficiency in Excel, Power BI and data analysis.

Excellent communication and interpersonal skills, with ability to effectively interact with dealers, regional teams, and other stakeholders.

Ability to analyze complex data sets and provide actionable insights.

Preferred Skills

Strong problem-solving and conflict resolution skills.

Ability to work in a fast-paced environment and adapt to changing priorities.

What’s next?

Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

If shortlisted, you will receive an invitation via email for a digital interview. You can also check your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Business Development and Sales

Industries : IT Services and IT Consulting, Telecommunications, and Business Consulting and Services

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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