Open Channel Productivity & Incentive Management Specialist

Overview

Open Channel Productivity & Incentive Management Specialist at Maxis, Kuala Lumpur, Malaysia.

Role involves designing and governing Open Channel dealer frameworks, incentive programs, and dealer elevation paths that align with channel goals. The successful candidate develops and implements channel strategies to drive productivity and market competitiveness while maintaining financial discipline.

Responsibilities

• Act as guardian for Open Channel frameworks and define structured path for dealer elevation and progression, with clear benefits and expectations.
• Develop and update governance and operational policies for the Open Channel.
• Lead end-to-end development of trade incentive programs for Open Channel (including Hotlink Prepaid & Postpaid), and design reward structures aligned with strategic business goals.
• Develop and track KPIs to measure program effectiveness, conduct post-campaign analysis, and provide data-driven recommendations to senior management.
• Monitor competitor incentive programs and industry trends, while representing dealer perspectives in internal strategy discussions.
• Collaborate with Finance and GTM teams for accurate budget forecasting, ensure precise financial reporting and incentive payout for all programs.
• Partner with regional teams to tailor national or regional programs to local market needs, providing performance analysis and improvement recommendations.

Qualifications

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Details

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