Customer Careline

Company Description

Scicom MSC Berhad provides global outsourced solutions to multinational and international corporate clients, domestic conglomerates, larger SMBs, and governments. Incorporated in 1997 and listed on the Bursa Malaysia in 2005, Scicom operates from centres in Kuala Lumpur along with a growing network of eSolutions centres. The company specializes in multi-lingual, premium-level customer experience solutions across various services including CRM, customer experience, education, e-commerce, and digital marketing. Scicom's diverse workforce, representing numerous countries, supports clients worldwide in over 40 languages and dialects.

Position :

Executive – Technical Support L1 (Mandarin Speaker)

Location : Menara TA One, KLCC

Are you fluent in

Mandarin

and passionate about helping people solve technical issues? Join our team and build your career in

Customer & Technical Support

What You'll Do :

Handle inbound calls, emails, chats, and social media inquiries

Provide technical troubleshooting and support to customers

Deliver excellent customer service experiences

What We Offer :

Salary : RM 3,000 + 5% PRA (upon confirmation)

Annual Leave : 15 days

Medical Benefits : 14 days MC & 60 days hospital leave

EPF & SOCSO provided

1-month training provided

1-year renewable contract (based on performance)

Working Hours :

Mon–Fri : 9.30am – 5.30pm

Sat : 9.30am – 12.30am

• Interested? Apply now and take the next step in your career