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IT Engineer

IT Engineer

CTI International (Malaysia) Sdn BhdMalaysia
1 hari lalu
Penerangan pekerjaan
  • Provide day-to-day support for Epicor ERP users, resolving functional issues and ensuring minimal disruption to business operations.
  • Act as a liaison between end users and technical teams to troubleshoot system problems, identify root causes, and recommend solutions.
  • Support various Epicor modules, such as production, planning, inventory, purchasing, finance, and quality.
  • Assist with testing and deploying ERP changes, upgrades, and patches.
  • Gather and document user requirements for system enhancements or configuration changes. Help implement approved changes.
  • Support the ERP IT Manager with system configuration, data analysis, and user access management.
  • Develop and maintain training documentation and user guides; conduct training sessions as needed.
  • Help ensure data integrity and accuracy within the ERP system.
  • Collaborate with cross-functional teams to identify opportunities for process improvement using ERP capabilities.
  • Escalate complex technical issues to ERP vendors or internal development teams as necessary.
  • JOB REQUIREMENTS :

    • Bachelor's degree in information technology, Computer Science, or a related field.
    • Minimum 2 years and above of experience supporting an ERP or business application.
    • Familiarity with business processes in manufacturing, inventory, purchasing, or finance.
    • Strong analytical and troubleshooting skills.
    • Excellent communication skills with the ability to work effectively with technical and non-technical users.
    • Experience with Epicor Kinetic (preferred but not required).
    • Experience in a manufacturing environment.
    • Open to work additional hours as needed.
    Buat amaran kerja untuk carian ini

    It Engineer • Malaysia

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