Customer Service Reperesentative

Job Title : Customer Service Representative

Location : Puchong Selangor

Job Type : 12 Months renewable contract

Employer : Skill Quotient Group

Note : Fresh Graduate / Diploma holders also can apply

Summary :

We are looking for highly motivated and customer-focused Customer Service Executives to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction across all touchpoints.

Requirements :

Excellent communication and interpersonal skills.

Proficient in MS Office.

Key Responsibilities :

Respond to customer queries via phone, email.

Resolve customer complaints and provide appropriate solutions or alternatives.

Maintain detailed records of customer interactions and transactions.

Fresh Graduate / Diploma holders can apply too.

Job Type : Contract

Contract length : 12 months

Pay : RM2, RM2,500.00 per month

Work Location : In person