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Customer Service (Rotational Shifts, Mandarin Speaker)

Customer Service (Rotational Shifts, Mandarin Speaker)

Avanti-mediaKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Customer Service (Rotational Shifts, Mandarin Speaker)

Avanti-media Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  • Assist customers by giving information about products and services
  • Answer questions and offer other helpful services or products
  • Handle complaints by finding the cause, offering solutions, and following up
  • Share customer feedback and needs with the team or manager
  • Work well with teammates to achieve goals
  • Build trust and good relationships with customers
  • Give correct and complete information using the right tools
  • Follow company guidelines and policies when chatting to customers
  • Go the extra mile to keep customers happy

Job Requirements

  • Must be fluent in English, Bahasa Malaysia, and Mandarin (Written)
  • 22 working days per month, 8 hours per shift
  • Rotational shifts (including weekends and public holidays)

    • Job Benefits

  • Attendance / Utilities Allowances (Fixed)
  • Shift / Overtime Allowances
  • Year End Bonus
  • Annual Leave

    • Seniority Level

    Entry level

    Employment Type

    Full-time

    Job Function

    Customer Service

    Industries

    Media Production

    #J-18808-Ljbffr

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