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Customer Service (Banking - Mand Eng)
Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Malaysia3 hari lalu
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Customer Service (Banking - Mand Eng)
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Agensi Pekerjaan JobScoper Sdn. Bhd. Overview
Customer Service (Banking - Mand Eng) role focused on assisting customers with self-service and digital banking channels, handling inquiries, and delivering a professional, customer-first experience. Responsibilities
Assist and educate customers on self-service and digital banking channels Handle account / transaction inquiries and provide solutions Conduct call-backs and follow-ups when needed Perform basic KYC checks and ensure compliance Qualifications
Min. 1 year customer service experience in BPO or banking preferred SPM graduate and above; fresh grads are welcome Fluent in English & Mandarin (spoken & written) Willing to work on rotational shifts if required Good communication skills and ability to build strong customer rapport Benefits
5 working days Training Provided Allowance Provided Annual leave / Medical leave Near to public transport Job Details
Seniority level : Associate Employment type : Full-time Job function : Customer Service Industries : Human Resources Services
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