Customer Service Agent (Mandarin & Cantonese) - NO NIGHT SHIFT

Foundever is looking for a talented and motivated Customer Service Agent to join our dynamic team. As a customer service agent, you will be the first point of contact for our diverse clients, providing exceptional service in Mandarin, Cantonese and English.

This is an exciting opportunity for someone who is passionate about helping others and fluent in Mandarin, Cantonese and English, both in speaking and typing.

Responsibilities

• Provide exceptional customer support in Mandarin, Cantonese and English , addressing customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and professional manner.
• Maintain a positive attitude while interacting with customers.
• Ensure customer satisfaction by providing accurate information and solutions.
• Follow company procedures and policies to ensure high-quality service.

Requirements

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