Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Key Leader | IOI City, Malaysia

Key Leader | IOI City, Malaysia

lululemonPutrajaya, Putrajaya, Malaysia
30+ hari lalu
Penerangan pekerjaan

Job Summary

The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges.

Core Responsibilities Of The Job

Leadership and People Management

  • Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
  • Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
  • Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.

Guest (i.e., Customer) Experience

  • Support team members with ensuring a great guest experience that values guests’ time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
  • Interact with and assess guests’ unique needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Resolve guest feedback and address guest concerns or escalations to make it “right” for guests.
  • Dynamically provide coverage on the floor to assess and fulfill the needs of the business, team, and guests.
  • Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga).
  • Working With Others

  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Operations

  • Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
  • Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted.
  • Open and close the store in accordance with the opening and closing checklists.
  • Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Ensure team uses in-store technology to support store operations and provide positive guest experiences.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.
  • People Management

  • Team lead role indirectly responsible for a subset of store employees on the floor or as delegated by Store Manager
  • What We Look For

  • Inclusion & Diversity : Creates / supports an inclusive environment that values / celebrates differences
  • Integrity / Honesty : Behaves in an honest, fair, and ethical manner
  • Guest Experience : Enjoys working and connecting with, understanding, and helping guests
  • Collaboration and Teamwork : Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives
  • Leadership : Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
  • Candid Communication : Is willing to openly / constructively share concerns (i.e., straight talk)
  • Decision Making : Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
  • Job Requirements

    Eligibility

  • Legally eligible to work in the jurisdiction of the store which you are assigned to.
  • Availability

  • Willing to work a flexible schedule.
  • Other Willingness Requirements

  • Willing to work as part of a team and also complete work independently
  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Experience

  • Work experience
  • Job Assets (i.e., nice to have; not required)

  • Education : High School or Secondary School diploma, equivalent or above
  • Experience : 1 year of retail / sales
  • Beyond The Paycheck (Benefits & Perks)

    At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness / yoga classes, parenthood top up program and personal and professional development programs.

    Note : availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Malaysia • Putrajaya, Putrajaya, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Head of Operations, Small Market Mercedes-Benz Services Malaysia Sdn Bhd, Kuala Lumpur Start fr[...]

    Head of Operations, Small Market Mercedes-Benz Services Malaysia Sdn Bhd, Kuala Lumpur Start fr[...]

    Daimler AGKuala Lumpur, Kuala Lumpur, Malaysia
    You are on a mission : Drive Financial Excellence with Mercedes-Benz Services Malaysia!.As a part of one of the most prominent captive financial services providers, we are not just offering a job, b...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Country Safety Head Malaysia and Brunei

    Country Safety Head Malaysia and Brunei

    Sanofi USPetaling Jaya, Selangor, Malaysia
    The Patient Safety & Pharmacovigilance (PSPV) aspiration is to be a cutting-age safety group, to enable Sanofi to optimize the benefit-risk of our therapies, so we can best serve our patients and c...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Regional Sales Director, Malaysia

    Regional Sales Director, Malaysia

    ZscalerSepang, Selangor, Malaysia
    Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ : ZS) was founded in 2007 with a mission to make the cloud a safe place to do busin...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    Director Growth - Malaysia

    Director Growth - Malaysia

    KNOLSKAPESelangorMalaysia, Selangor, Malaysia
    Be among the first 25 applicants.Develop and execute a comprehensive sales strategy for learning and development solutions. Identify target markets and industries for potential clients.Client Relati...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Head of Continuous Improvement, Malaysia

    Head of Continuous Improvement, Malaysia

    Schenker Logistics (Malaysia) Sdn BhdShah Alam, Selangor, Malaysia
    Head of Continuous Improvement, Malaysia.A Continuous Improvement leadership role reporting to the Head of Operations Excellence. The role provides proactive leadership to deploy continuous improvem...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
    • Dinaikkan pangkat
    Area Manager - Malaysia Business Dept

    Area Manager - Malaysia Business Dept

    HONORKuala Lumpur, Kuala Lumpur, Malaysia
    Responsible to achieve the sell through / out target via executing the overall plan in certain City.Develop new retailers & dealers. Build rapport with retailers, dealers, store managers and their emp...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Sales Manager Malaysia

    Sales Manager Malaysia

    Port CitiesKuala Lumpur, Kuala Lumpur, Malaysia
    Sales Strategy Development : Collaborate with the sales team to identify new business opportunities, develop comprehensive sales strategies, and set achievable targets aligned with company goals.Tea...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Alipay+ Malaysia Business Development Lead

    Alipay+ Malaysia Business Development Lead

    Ant InternationalKuala Lumpur, Kuala Lumpur, Malaysia
    Alipay+ Malaysia Business Development Lead.As the Business Development Lead for Alipay+ in Malaysia, you will drive the expansion of our Global Unified E-wallet Gateway solutions, with a strong foc...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Sales Leader, IKEA Malaysia

    Sales Leader, IKEA Malaysia

    IKEASelangorMalaysia, Selangor, Malaysia
    We all know that your home is more than a house.At IKEA, we also believe your work is more than a job.The purpose of the Sales & Leader role is to optimise sales and gross margin and profit within ...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Head of Continuous Improvement, Malaysia

    Head of Continuous Improvement, Malaysia

    DB SchenkerSelangorMalaysia, Selangor, Malaysia
    Head of Continuous Improvement, Malaysia.This is a Continuous Improvement leadership role reporting to the Head of Operations Excellence. The role is to provide proactive leadership to successfully ...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
    • Dinaikkan pangkat
    Commercial Leader - Imaging, Malaysia

    Commercial Leader - Imaging, Malaysia

    GE HealthCareKuala Lumpur, Kuala Lumpur, Malaysia
    GE HealthCare Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.This key leadership position will be responsible for driving the organizational and cultural changes needed to manage the act...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    • Dinaikkan pangkat
    Country Safety Head Malaysia and Brunei

    Country Safety Head Malaysia and Brunei

    SanofiPetaling Jaya, Selangor, Malaysia
    The Patient Safety & Pharmacovigilance (PSPV) aspiration is to be a cutting-age safety group, to enable Sanofi to optimize the benefit-risk of our therapies, so we can best serve our patients and c...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Country Manager, Malaysia

    Country Manager, Malaysia

    Edison Smart®Kuala Lumpur, Kuala Lumpur, Malaysia
    Country Manager, Malaysia – PM or QS Background.Location : Malaysia | Preferred Candidate Base : Europe or Middle East.We are seeking an accomplished. While previous experience in Malaysia or Asia is ...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
    • Dinaikkan pangkat
    Workplace Experience Manager (Kuala Lumpur)

    Workplace Experience Manager (Kuala Lumpur)

    CBRE Group, Inc.Kuala Lumpur, Kuala Lumpur, Malaysia
    Workplace Experience Manager (Kuala Lumpur).CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Team Leader - F&B, Hyatt Centric City Centre Kuala Lumpur

    Team Leader - F&B, Hyatt Centric City Centre Kuala Lumpur

    Hyatt CentricKuala Lumpur, Malaysia
    Team Leader - F&B, Hyatt Centric City Centre Kuala Lumpur.Hyatt Centric Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. You will be responsible to assist with the efficient running of the...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
    • Dinaikkan pangkat
    Business Development Manager, Malaysia

    Business Development Manager, Malaysia

    Levanta RenewablesKuala Lumpur, Kuala Lumpur, Malaysia
    Levanta Renewables i s a renewable energy developer and independent power producer in Southeast Asia.We develop, build and deliver renewable energy solutions that work for each country in support o...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    Vice President Manufacturing - Malaysia

    Vice President Manufacturing - Malaysia

    NS BlueScopeKapar, Selangor, Malaysia
    Vice President Manufacturing - Malaysia.Vice President Manufacturing - Malaysia.BlueScope is a global success story with 15,000 people across 16 countries. Within NS BlueScope, our team of over 2,00...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Assistant Key Account Manager Kuala Lumpur, Malaysia

    Assistant Key Account Manager Kuala Lumpur, Malaysia

    Unilever Deutschland Holding GmbHKuala Lumpur, Kuala Lumpur, Malaysia
    Assistant Key Account Manager at Unilever Food Solutions, Miri & Brunei.Function : Customer Development (CD).Reports to : Distributor Account Manager, Sarawak & Brunei. Scope : Local (Miri, with cross-...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu