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Senior Customer Service Executive
Freight Care Logistics Sdn BhdSelangorMalaysia, Selangor, Malaysia1 hari lalu
Penerangan pekerjaanMinimum 3–5 years of local experience in Malaysia within freight forwarding. Strong knowledge of pricing, rate negotiation, and customer service. Good communication and problem-solving skills. Ability to handle multiple tasks in a fast-paced environment.
Senior Executive – Customer Service / Pricing (Freight Forwarding)
About DSL Group
With 25+ years of industry experience, DSL Group is a global leader in shipping & logistics, operating across 20+ countries with 300+ employees worldwide.
Role Overview
We are hiring a Senior Executive – Customer Service / Pricing to support our Freight Forwarding division in Malaysia. This role involves handling customer accounts, providing accurate pricing, and ensuring smooth coordination between clients and operations.
Responsibilities
- Provide pricing and rate quotations for sea, air & land freight.
- Manage customer inquiries and ensure timely, professional responses.
- Coordinate with sales, operations, and carriers to deliver solutions.
- Establish or maintain good rapport with main liners.
Requirements
We Offer
Competitive salary, incentives, and growth opportunities with a global logistics group.
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Customer Service
Industries : Truck Transportation and Transportation, Logistics, Supply Chain and Storage
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Customer Service Executive • SelangorMalaysia, Selangor, Malaysia
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