Account Manager (GG&T)

Lead business development initiatives to identify and secure new customers through proactive strategies.

• Manage account portfolios, tracking and reporting on metrics, growth opportunities, and potential risks.
• Drive maintenance sales opportunities, including post-warranty services.
• Achieve sales targets and maintain strong customer relationships.
• Engage with principals, partners, and suppliers in sales activities related to IT services.
• Collaboration and Team Coordination : Work closely with internal teams such as Pre‑Sales and Post‑Sales to ensure timely and accurate delivery of solutions.
• Market and Strategic Management

Monitor market conditions and recommend pricing and strategic market approaches.

• Investigate customer complaints regarding quality, delivery, or service, recommending corrective measures.
• Proposal and Contract Management : Prepare, present, negotiate, and finalize contracts, quotations, and proposals.
• Issue Escalation and Problem Resolution : Act as the primary point of contact for escalated issues, ensuring timely resolution.
• Post‑Warranty and Maintenance Sales : Follow up on post‑warranty opportunities to drive maintenance sales.

Education and Experience :

• Educational Qualifications : A Bachelor’s Degree or equivalent in Marketing, IT, Business Administration, Computer Science, Engineering (Computer / Telecommunication), Commerce, or a related field.
• Industry Experience :

At least 3 years of sales experience in the GLC or government segments for IT maintenance sales, preferably from system integrator companies.

• 2‑3 years of relevant field experience.
• Key Skills :

Communication Skills : Exceptional communication, interpersonal, and networking abilities to build and maintain relationships effectively.

• Proactive Drive : Self‑motivated, with a proactive approach and a results‑driven mindset to achieve and exceed targets.
• Required language(s) : Chinese, English

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