Director of Safety & Security (Pre-opening)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here : to delight our guests, Team Members, and owners alike.

Are you passionate about creating environments where safety and hospitality go hand in hand? As our Director of Safety & Security, you’ll be more than a guardian – you will be a strategic leader shaping a culture of trust and protection at the heart of our hotel. From designing and implementing security protocols to conducting proactive risk assessments, your role ensures that every corner of our property is secure, compliant, and prepared for any situation.

Beyond operations, you will lead and inspire a dedicated safety team, equipping them with the skills and confidence to respond effectively. You will manage emergency response plans, investigate incidents with professionalism, and build strong relationships with local authorities and emergency services. With your expertise, we will create a space where guests feel safe, team members feel supported, and excellence is not just expected – it’s assured.

What will I be doing?

As the Director of Safety & Security, you will be responsible for performing the following tasks to the highest standards :

Leadership & Team Development

• Lead the safety and security team, providing direction, training, and mentorship to ensure the team performs efficiently and is prepared for emergencies.
• Supervise the scheduling and deployment of security personnel, ensuring the property always has appropriate coverage.
• Effectively communicate the critical importance of safety procedures by clearly articulating procedural codes, ensuring team members have a thorough understanding, and overseeing the consistent implementation and monitoring of safety-related processes and procedures.
• Foster a collaborative team environment by promoting mutual trust, respect, and effective cooperation among team members.
• Recognize the developmental needs of team members and support their growth through coaching, mentoring, and skill‑building initiatives.
• Provide clear guidance and strategic direction to team members by establishing performance standards, monitoring outcomes, and fostering continuous improvement.

Operational Security & Risk Management

Emergency Planning & Response

Compliance & Safety Audits

Training & Team Member Education

Incident Investigation & Reporting

Collaboration & Stakeholder Communication

What are we looking for?

A Director of Safety & Security serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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