Head of Security Operations
MaxisKuala Lumpur, Kuala Lumpur, Malaysia15 jam yang lalu
Penerangan pekerjaanDefine and execute the Security Operations strategy aligned with MSOC and enterprise objectives. Build a strong team of L2 Security Analysts, Threat Hunters, and Incident Responders for 24×7 coverage. Security Monitoring & Incident Response Lead investigation and containment of security incidents, including malware outbreaks, unauthorized access, and data exfiltration. Service Assurance & Customer Governance Collaborate with Service Managers and Account Teams on threat summaries and risk posture reviews. Cross‑Functional & Vendor Collaboration Manage external vendors and security partners for platform reliability and threat intelligence. Continuous Improvement & Transformation Conduct SOC maturity assessments and gap remediation. Performance Metrics Reduce MTTD and MTTR for security incidents. Improve customer satisfaction through proactive threat monitoring. Bachelor’s Degree in Cybersecurity, IT, or related field. 8–10 years of experience in Security Operations or Cyber Defense, with at least 3 years in a managerial role. Recognized security certifications such as CISSP, CISM, CEH, CompTIA Security+, or GIAC. Experience in a 24×7 managed SOC or MSSP environment. Deep expertise in SOC operations, cyber threat management, and incident response frameworks. Strong leadership, team development, and stakeholder management capabilities. Technical proficiency across various security tools and technologies. After applying online, our team will review your application. Due to high volume, please allow time for a fair and timely review. If shortlisted, you will receive an invitation for a digital interview. You can check your application status in your candidate account. Seniority level : Director Employment type : Full‑time Job function : Other, Information Technology, and Management Industries : IT Services and IT Consulting, Telecommunications, and Business Consulting and Services
Maxis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Why this role matters
We seek an experienced, dynamic leader to head our Security Operations team within the MSOC. The successful candidate will lead the Security Operations function, ensuring monitoring, detection, analysis, and response to cybersecurity threats impacting our enterprise customers. This role demands operational excellence, security visibility, and a culture of continuous improvement.
Key Responsibilities
- Leadership & Operational Management
Lead and manage the SOC team, including Detection & IR, Assessment, Support & Development, and Threat Intel.
Oversee real‑time monitoring using SIEM, SOAR, and threat intelligence feeds.
Provide proactive threat monitoring and incident advisory to customers.
Coordinate incident response with Network Operations, Cloud Operations, and Engineering.
Drive automation of detection and response via SOAR integration and AI / ML analytics.
Achieve ≥98% SLA compliance for incident response and resolution timelines.
Qualifications & Experience
Key Competencies
What’s Next?
Employment Details
Equal Opportunity Statement
Maxis values diverse voices & people. We hire and reward employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality, or physical ability.
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Head Of • Kuala Lumpur, Kuala Lumpur, Malaysia
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