Ocean Freight Manager

Morrison Express Corporation

We are a global logistics service provider specializing in the transportation of goods and products across the world. We have offices and agents in over 250 locations, which offer efficient and reliable logistics solutions to clients worldwide.

We believe in the power of diversity and aim to create a community where unique and different individuals can thrive and reach their full potential. All members of our organization should feel a sense of belonging and support.

We are committed to providing excellent service and customized logistics solutions to meet each customer’s unique needs. We leverage technology and operational excellence to surpass the expectations of our customers.

Key Accountabilities

• Oversee the entire ocean department to ensure efficient and effective operations.
• Support and guide customer service teams to enhance their product knowledge and service delivery.
• Ensure the provision of top-quality services to internal and external customers.
• Promote self-development and coordinate with relevant parties to arrange ongoing internal and external training / workshops for team members.
• Lead initiatives in product development to attract new business opportunities.
• Implement strategies for customer retention to maintain and grow the customer base.
• Assist the procurement team in negotiating local deal rates with carriers, vendors, and internal stakeholders.
• Manage internal Requests for Quotation (RFQ) and network rate inquiries.
• Establish and maintain relationships with shipping lines, sub-contractors, and both internal and external customers.
• Build and nurture strong rapport with key stakeholders.
• Drive customer service and operational excellence by identifying and implementing process improvements.
• Encourage a mindset of continuous improvement and innovation within the team.
• Ensure proper administration and management of all aspects of the Ocean Department.
• Provide assistance and support to the District Manager as required, including taking on additional responsibilities when necessary.

Qualifications and Experience

Technical & Qualifications

Behavioral

The personal and professional growth of our team members is a top priority. We invest in knowledge-building, mentorship, and training to foster a fulfilling career journey. We provide people with challenging roles and the support needed to succeed.

Join our team and be a part of our inspiring journey of growth and expansion. We are committed to growing our global network by pursuing exciting opportunities in existing and new locations and market sectors.

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