Senior Product Manager, Strategic Partnerships

Job Title :

Senior Product Manager, Strategic Partnerships

Location :

Kuala Lumpur, Malaysia (with global coordination)

Reports to :

Director of Corporate Development

About Flexiroam

Flexiroam is a global leader in connectivity, helping millions of travelers stay connected in over 200 countries. We are entering an exciting new phase of growth by launching

Flexiroam Connect

, a platform that allows the world's leading brands to seamlessly embed our connectivity solutions into their own customer experiences. This initiative is anchored by a landmark partnership with a global leader in the financial technology sector, setting the stage for industry-wide transformation.

The Opportunity

This is a career-defining opportunity to lead one of the most critical strategic initiatives at Flexiroam. You will be the product owner responsible for transforming our relationship with our flagship global partner.

Your mission is to guide the evolution of our service for millions of their cardholders and hundreds of partner banks, moving them from a legacy system to a modern, co-branded platform. Success in this role will not only secure a cornerstone of our business but will also create the blueprint for us to partner with other world-leading companies in travel, finance, and hospitality.

Key Responsibilities

• Product Strategy & Vision :

Own the end-to-end product strategy and execution for our partner-branded program, aligning stakeholders on a clear vision for success.

Define and deliver the product roadmap for a new co-branded service that financial institutions can customize. You will oversee the development of major features like simplified user onboarding, new loyalty programs, and advanced data dashboards.

Architect and oversee the seamless transition of millions of users and hundreds of enterprise clients to the new platform, ensuring a positive experience with minimal disruption.

Act as the primary product bridge between Flexiroam and the partner's global and regional teams. You will build deep relationships, manage expectations, and ensure tight alignment on goals and execution.

Collaborate with our business teams to shape a new partnership model that creates revenue opportunities through loyalty programs, data analytics, and white-label services for banks.

Partner with cross-functional teams to support a flagship global launch, creating toolkits and resources that make it easy for our partner's clients to adopt and promote the new service.

The Impact You Will Make

You will turn our largest partnership into a global success story, solidifying a critical revenue stream and making our anchor partner a vocal advocate for Flexiroam.

You will deliver a modern, scalable platform that serves millions of users across hundreds of banks, setting a new standard for embedded travel solutions.

The success of this program will create the strategic playbook that enables Flexiroam to scale its platform to the world's leading airlines, hotels, and financial institutions.

Who You Are

You have a track record of launching products that are sold to businesses but are ultimately used by their customers (B2B2C), and you thrive in a client-facing product role.

You have a history of leading large, complex projects—like technology migrations or new platform rollouts—and can skillfully manage the moving parts between different stakeholders, partners, and end-users.

You excel at translating complex business goals and client requests into a clear, actionable product plan that engineering teams can build and a company can rally behind.

You are exceptional at building and maintaining strong relationships with senior leaders at large enterprise partners, balancing their needs with your company's priorities.

You create clarity out of ambiguity. You know how to set clear goals, track progress, and communicate effectively to keep everyone aligned and informed.

Required Qualifications