Talent.com
Technical Support Specialist (based in South-East Asia)

Technical Support Specialist (based in South-East Asia)

HostingerKlang Municipal Council, Klang Municipal Council, Malaysia
15 hari lalu
Penerangan pekerjaan

About us

Join Hostinger and we’ll grow fast!

Is there a limit to growth? Not at Hostinger. We’re constantly reaching new heights. With a team of 900+ professionals, we are behind the success of over 3 million customers in 150 countries, helping them launch their e-shops, blogs, portfolios, businesses, and passion projects.

Our mission : To provide tools that help individuals and small businesses succeed online faster and easier.

Our culture : Guided by 10 company principles .

Our formula for success : Customer obsession, innovative products, and talented teams.

About you

Driving innovation means embracing relentless change, complexity, and a landscape that’s anything but predictable. At Hostinger, we don’t just adapt : we lead. We turn challenges into opportunities and uncertainty into meaningful progress. This isn’t a place for those who seek comfort in routine. It’s for those ready to excel in the unexpected.

Before you apply, consider if you :

  • Care deeply about your work, finding purpose in making online success possible for anyone.
  • Own your growth, continuously learning and improving yourself.
  • Approach problems critically, proposing solutions driven by curiosity and creativity.
  • Adapt quickly through changes in a fast-paced environment.
  • Navigate challenges with resilience and resourcefulness, turning obstacles into opportunities.
  • Collaborate with different teams and perspectives effectively to achieve meaningful solutions.

Your day-to-day

Success is a journey. Every customer’s path is filled with milestones and challenges, each presenting an opportunity for you to make an impact. Make success not just possible, but seamless.

In this role, you will :

  • Provide expert support on Hostinger products, troubleshoot technical challenges via live chat and tickets that exceed customer expectations.
  • Simplify technical issues of varying complexity into actionable steps that customers of all expertise levels can follow.
  • Contribute to different teams or projects that enhance the customer experience based on evolving customer and organizational needs.
  • Enhance the Kodee AI Assistant to deliver smarter, more intuitive support that improves the customer experience.
  • Keep updated on Hostinger product updates, services, features, and the latest web hosting technologies to assist customers effectively.
  • Proactively identify and implement improvements to your work, team and department.
  • Key information :

  • We provide guidance for Hostinger culture, products, and CS operations.
  • This is an opportunity that requires availability for providing services during night hours in your time zone , as well as rotation-based availability for other times, including some weekend days.
  • Being 100% remote, you will need a workspace with reliable high‑speed internet connection.
  • Your skills and experience

  • Fluent in English (C1 or native), written and spoken.
  • Experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional, customer‑focused solutions.
  • Exceptional communication skills.
  • Understanding of web hosting fundamental concepts (domains, DNS, emails, control panels and website troubleshooting).
  • What makes you stand out :

  • Advanced understanding of web hosting technologies, server management, and performance optimization.
  • Proficiency with content management platforms (e.g., WordPress), hosting control panels (e.g., hPanel, cPanel), email services, domain management systems, and customer support platforms.
  • Experience contributing to or improving AI-powered systems.
  • What you get

    360 Growth : We provide limitless learning opportunities : 3‑week trainings in technology, product, and communication knowledge, access to platforms like Reforge and Scribd, global conferences, feedback culture , digital libraries and industry‑leading subscriptions. Advance your career with internal mobility and grow with a team eager to share knowledge and support your success.

    Freedom & Responsibility : Enjoy the flexibility to contribute from home. Weekly rotating timelines (morning, day, and night) make it easier to balance studies or other personal priorities. You can also use a home office budget to create a comfortable and effective setup.

    Wellness Simplified : Your health comes first with company‑provided sick days and recharge leave. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness.

    Work Hard, Party Hard : Recognize hard work with company events like Workations, Town Hall, Meet the Client initiatives and team‑building experiences. Celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations.

    Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey.

    Three. Two. Onboard

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Technical Specialist • Klang Municipal Council, Klang Municipal Council, Malaysia

    Pekerjaan berkaitan
    • Dinaikkan pangkat
    Inbound Tech Sales & Support Specialist

    Inbound Tech Sales & Support Specialist

    TeleperformancePetaling Jaya, Selangor, Malaysia
    An established industry player is seeking a Technical Support Specialist to provide exceptional customer support through various channels. In this dynamic role, you'll engage with customers, trouble...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    MY - System Support Specialist (Risk Management) Mandarin Speaking

    MY - System Support Specialist (Risk Management) Mandarin Speaking

    Zeal GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Liaise with various departments on all aspects of client trading.Performing settings in MT4 Administrator and relevant systems. Preparing various trade reports and data analysis.Preparing daily clie...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Technical Support Specialist

    Technical Support Specialist

    Lancesoft MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia
    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Lancesoft Malaysia.Contract duration : 1 Year (Can be extendable or renewable).The Commvault Technica...Tunjukkan lagiKemas kini terakhir: 3 jam yang lalu
    • Dinaikkan pangkat
    Technical-Specialist(Operations support)

    Technical-Specialist(Operations support)

    Oman ShellNilai, Negeri Sembilan, Malaysia
    Technical-Specialist(Operations support) page is loaded## Technical-Specialist(Operations support)locations : Cyberjaya-Wisma Shelltime type : Full timeposted on : Posted Todayjob requisition id...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Technical Support Specialist – 24 / 7 Night Shifts (SaaS)

    Technical Support Specialist – 24 / 7 Night Shifts (SaaS)

    TNG DigitalKuala Lumpur, Kuala Lumpur, Malaysia
    A technology company in Kuala Lumpur is seeking an Application Support Specialist responsible for troubleshooting application issues, ensuring optimal software performance, and maintaining detailed...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Global Technical Support Engineer - Kuala Lumpur Based (6 Month Contract Role)

    Global Technical Support Engineer - Kuala Lumpur Based (6 Month Contract Role)

    AgodaKuala Lumpur, Kuala Lumpur, Malaysia
    Global Technical Support Engineer - Kuala Lumpur Based (6 Month Contract Role).Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting‑edge tech...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Tech Support Lead, SaaS & F&B (SEA / ANZ)

    Tech Support Lead, SaaS & F&B (SEA / ANZ)

    Delivery HeroKuala Lumpur, Kuala Lumpur, Malaysia
    A global delivery platform is looking for a Technical Support Team Lead to oversee the technical support function in SEA and ANZ markets. You will lead a team to deliver exceptional service, manage ...Tunjukkan lagiKemas kini terakhir: 3 jam yang lalu
    L2 Technical Support

    L2 Technical Support

    Unison GroupKuala Lumpur, Kuala Lumpur, MY
    Quick Apply
    Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend).Working on the life-cycle of help desk incidents. Resolving the issue based on support d...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Technical Support Engineer (Bahasa Indonesia)

    Technical Support Engineer (Bahasa Indonesia)

    Dahua Technology Co. LTDPetaling Jaya, Selangor, Malaysia
    Technical Support Engineer (Bahasa Indonesia).Receive and address customer inquiries via phone, WhatsApp, email, and other communication channels to resolve concerns. Escalate challenging customer i...Tunjukkan lagiKemas kini terakhir: 3 jam yang lalu
    • Dinaikkan pangkat
    Technical Support Specialist –.NET & API Issues

    Technical Support Specialist –.NET & API Issues

    Hunters International Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    A technology solutions provider in Kuala Lumpur is seeking a Technical / Application Support specialist.This role requires delivering assistance to customers and resolving technical inquiries effec...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    L2 Technical Support Engineer

    L2 Technical Support Engineer

    Dahua Technology Co. LTDKuala Lumpur, Kuala Lumpur, Malaysia
    Global Technical Support Engineer - Kuala Lumpur Based (6 Month Contract Role).Federal Territory of Kuala Lumpur, Malaysia. Provide L2 technical support to B2B and B2C customers, addressing their te...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior P2P Dispute Specialist — 24 / 7 FinTech Support

    Senior P2P Dispute Specialist — 24 / 7 FinTech Support

    OKXKuala Lumpur, Kuala Lumpur, Malaysia
    A leading crypto exchange is seeking a Senior Agent for P2P Dispute handling in Kuala Lumpur.The role entails managing customer inquiries, investigating disputes, and working with various internal ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Bilingual Tech Support Engineer – Indonesia (Internship)

    Bilingual Tech Support Engineer – Indonesia (Internship)

    Dahua Technology Co. LTDPetaling Jaya, Selangor, Malaysia
    A leading technology company in Malaysia is seeking a Technical Support Engineer (Bahasa Indonesia).In this entry-level internship, you will address customer inquiries through various channels and ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Cloud Technical Sales Specialist - Solutions & Growth

    Cloud Technical Sales Specialist - Solutions & Growth

    ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia
    A leading IT services company is seeking a Specialist, Technical Sales (Cloud) in Kuala Lumpur, Malaysia.This role requires generating new business and ensuring account growth.Responsibilities incl...Tunjukkan lagiKemas kini terakhir: 3 jam yang lalu
    • Dinaikkan pangkat
    Technical Support Centre Specialist (12-month Contract)

    Technical Support Centre Specialist (12-month Contract)

    BDKuala Lumpur, Kuala Lumpur, Malaysia
    Technical Support Centre Specialist (12-month Contract).BD Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.The purpose of the Connected Med Management Technical Support Specialist (multis...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    FOREX Customer Support Specialist, Kuala Lumpur

    FOREX Customer Support Specialist, Kuala Lumpur

    Emerald ZebraKuala Lumpur, Malaysia
    Quick Apply
    This job opportunity is only available for residents of Malaysia with work permit.Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, In...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
    • Dinaikkan pangkat
    Technical Support Engineer

    Technical Support Engineer

    WhiteCoat GlobalKuala Lumpur, Kuala Lumpur, Malaysia
    WhiteCoat is a Singapore-headquartered omnichannel provider of integrated health and wellness services that serves as the first and single touchpoint for all care needs in Southeast Asia.Since laun...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Team lead - BD Direct Support (Cantonese language)

    Team lead - BD Direct Support (Cantonese language)

    CognizantKuala Lumpur, Kuala Lumpur, Malaysia
    The senior Advisor oversess the team, ensuring efficient, and accurate.This leadership role involves managing team performance, implementing process improvements, and ensuing exceptional service de...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu