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Order Management / Customer Service Executive (Kota Kemuning, Fresh Graduate)
PBA AdvantechSelangorMalaysia, Selangor, Malaysia5 hari lalu
Penerangan pekerjaanMinimum of 1 years' experience in Order Management or customer service Degree / Diploma or equivalent Ability to multi-task (given instructions and when under pressure to meet deadlines) Good communication and persuasion skills and written and spoken English. Willing to work at Kota Kemuning, Shah Alam.
Overview
PBA highly welcome candidates with min 1 year Customer Service working experiences to apply for this position. Please note that this is a replacement.
Job Responsibilities
- To process customer purchase order or contract order within 24 hours from assigned customer in a timely manner
- Advise customer on committed ship dates and ensure on time delivery
- Monitor order status and provide update information to the customer order
- Preparing Delivery order and invoices
- Follow up closely with assigned customer for the forecast demand or potential pull in.
- Updating customer weekly report requirement
- Updating of internal reports promptly
- Handle new RFQ from customer and provide quotation.
- Work with other departments on ECN / Rework and deviation, to follow up and take action for any cost change related.
- Handle and monitor for modules costing
- Window of customer and lead customer issue to correct department and channel.
PeopleRequirements
Additional notes
What can I earn as a Customer Service Executive
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