Supply & Demand Executive

Supply & Demand Executive – Lyreco Singapore Malaysia

Overview

Responsible for managing a group of suppliers, including contract renegotiation, stock order management, and implementing action plans to achieve best supplier performance. Ensure day-to-day supply planning follows group standard guidelines to deliver a great customer experience.

Responsibilities

• Carry out review and provide supplier service level (SSL) reports to the management team
• Manage suppliers service effectively to ensure SSL is met according to company standards
• Ensure stock levels are optimized by setting accurate MRP parameters, considering new products / no movers / slow movers / overstock / delisted products / temporary promotions
• Meet the supplier delivery lead time KPI set by the company
• Place and follow up orders according to Lyreco standard. Follow up to ensure goods are delivered on time and to meet backorder KPI threshold
• Able to analyse the root causes of backorder and carry out rectification action plans efficiently
• Book in and control supplier invoices, resolve discrepancies within the timeline set by the company
• Handle supplier litigation; work closely with sales and customer service teams to plan and arrange supplier returns effectively
• Handle and improve the after-sales repair and return process with suppliers in a timely manner
• Any other reasonable ad hoc tasks assigned from time to time

Qualifications

Seniority level

Employment type

Job function

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