Market Manager Malaysia (Kuala Lumpur)

What you will do on your journey with WebBeds.

We are looking for the right candidate to join us fast growing and dynamic family in Malaysia. The Market Manager will be working in Malaysia and will gain experience of transformed travel technology and the exposure of working closely with the APAC Leadership team as well as our offices in the APAC region.

In this role you will :

The Market Manager is responsible for overseeing and driving business growth, market presence, and customer engagement within a defined geographical area or market segment. This role requires a strategic leader who can analyze market dynamics, identify opportunities, and implement effective go-to-market strategies to ensure competitive advantage and sustainable revenue growth.

The Market Manager will work closely with cross-functional teams including Sales, Marketing, Product, and Operations to align efforts with broader business objectives, while also serving as a key point of contact for local clients, partners, and stakeholders.

Key Responsibilities.

• Negotiate new contracts and contract renewals for the assigned territories and ensure to have the greatest availabilities with the shortest release period.
• Manage supplier accounts, by negotiating the best rates and allotments, and through strong negotiation of preferred agreements. You will also support supplier with any issues related to payment, rates, etc.
• Set targets with suppliers based on account management.
• Run allotment utilization reports, monitor current availability and adjust the allotment, as required.
• Convert 3rd parties into direct business, to gain more market share on the specific territories.
• Introduce WebBeds Group to new suppliers.
• Promote the use of WebBeds extranet system amongst suppliers, to encourage them to update directly any changes.
• Ensure Direct Connect rates are open and updated year-round.
• Build market intelligence from sales feedback and 3rd parties system, to act on market demands.
• Understand Channel Manager connectivity and functionalities would be a plus.
• Monitor booking types and cancellations on a regular basis.
• Reporting &Analysis. Prepare several reports extracted from internal tools to identify possible week spots in the contracted conditions in order to be improved.
• Support the sales team for any request related to special rates, FAM trip, or other reasonable request, for the smooth operation of the business overall.
• Supervise the loading process of the negotiated conditions with the hotels.
• Support the Operations team for any overbookings, booking related issues or other queries
• Build good professional relationships with suppliers, through attendance at travel events, to gain a better understanding of market trends and product needs for suppliers.
• Support the projects assigned by market / region / company with diversified commercial mentality.

The skills we would love to see in your suitcase.

WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over.

Some things that make us stand out!

Working at WebBeds

WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit ‘Careers’ for jobs around the world of WebBeds.

Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

Our operation.

We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide.

WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX : WEB) operating global digital travel businesses.

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