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Operations Manager
Agensi Perkejaan Hunters SearchKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanMinimum 5–10 years of restaurant / food & beverage management experience, preferably in Thai or Chinese Cuisine Restaurants. Strong background in structured, SOP-driven F&B operations. Strong leadership skills with a track record of building and managing high-performing teams. Excellent communication and interpersonal skills. Pre-opening or new outlet launch experience highly preferred. Proven ability to manage P&L, control costs, and achieve financial targets. Hands-on, detail-oriented, and highly adaptable in a dynamic environment. Strong customer service orientation with the ability to create memorable dining experiences. Flexible to work late shifts on weekends, evenings, and public holidays as required. MYR 8,000 - MYR 10,000 Kah Wai | |
Job Overview
We are seeking an experienced and highly driven Operations Manager to lead the operations of a new & young Thai Cuisine restaurant brand, which is launching its first outlet in Kuala Lumpur. This role requires a proven leader with strong operational expertise, people management skills, and the ability to deliver an exceptional guest experience in a high-volume and fast-paced environment.
Key Responsibilities
- Support all pre-opening preparations (recruitment, training, SOP setup, operational readiness)
- Oversee day-to-day restaurant operations with 100% adherence to SOPs and brand standards.
- Lead, train, and motivate a team to maintain high service and food quality standards.
- Train, coach, and discipline staff to deliver a systematic service culture.
- Manage manpower planning and rostering.
- Control inventory, procurement, and food cost to ensure operational efficiency.
- Drive sales and profitability through effective cost control, manpower planning, and inventory management.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer feedback and resolve issues professionally to uphold the restaurant's reputation.
- Prepare and review operational reports, budgets, and forecasts.
- Resolve operational issues and manage customer escalations effectively.
Key Requirements
Remuneration
Consultant In-charge
Job Type : Full-time
Pay : RM8, RM10,000.00 per month
Work Location : In person
Buat amaran kerja untuk carian ini
Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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