Senior Business Process Analyst

Job Responsibilities

• Assist Business Transformation Manager to drive process standardization and project implementation
• Support assigned projects by documenting requirements and ensuring project goals & timelines are met
• Consult with Subject Matter Experts on business processes and with the Technical Team on system related flows and integrations
• Proactively initiate, facilitate & conduct requirement gathering for ‘As Is’ functional design specifications
• Analyse processes and collaborate with Subject Matter Experts on the ‘To-Be’ scenarios
• Conduct detailed business analysis to identify the business needs of stakeholders and to develop solutions for business challenges
• Create presentation materials and reports for relevant stakeholders
• Conduct Fit‑Gap analysis and work with stakeholders for resolutions
• Business partner with stakeholders to address challenges, support and drive key decision‑making processes
• Establish and prepare technical and user documentation for the business requirements and proposed options
• Track and document changes to any functional process mapping / specifications and process re‑design / improvement opportunities accordingly
• Work collaboratively to assist in the design and implementation with internal (functional / cross‑functional) and external consultants
• Play a key role in the testing and roll‑out of new tools or business process solutions
• Record testing performance and results where needed for projects
• Fulfil ad‑hoc / Perform other related duties and assignments as required by adapting to competing demand, organisational changes, and new responsibilities

Data & Reporting Management

Project Co‑ordination & Management

Requirements

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