Aapico Group of Companies is a well-established automotive group primarily involved in vehicle sales and after-sales services. We are committed to delivering excellence in customer satisfaction, operational efficiency, and continuous business growth. As part of our expansion, we are looking for suitable candidate to provide support to the Service Manager in the following job responsibilities :
Job Description
- Attend customer daily service needs as compliance to SST procedures.
- Manage service appointments registration.
- Promote service and parts sales.
- Execution of CS related duties and responsibilities.
- Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly.
- Handle customer complaints and ensures high customer satisfaction.
Requirement
Candidates with an automotive background are encouraged to applySKM / Diploma in Automotive / Mechanical, Business / Administration / Management or equivalent is preferableIT literate and proficient in Microsoft OfficeExcellent communication skillsAble to speak proficiently in English and MalayMust possess a valid class D driving license#J-18808-Ljbffr