Clerk

Adams County Regional Medical CenterGeorge Town, Penang, Malaysia

5 hari lalu

Penerangan pekerjaan

Clerk

Adams County Regional Medical Center – Georgetown, Part Time – Rehabilitation – Entry Level

Summary

Performs clerical duties such as registration and scheduling of rehabilitation patients, requisitions and stocking supplies, and assists patients and visitors in the fitness center as needed.

Essential Duties and Responsibilities

Schedules all rehab patients
Obtains signatures on various forms
Collects co‑payments
Requisitions and stocks supplies
Performs typing, filing and copying activities
Cleans office machines
Obtains patient information (age, insurance coverage, etc.)
Obtains signed statement to protect the hospital’s interest
Uses ICD‑10 codes for all rehab outpatient diagnoses
Calls physician offices for order or diagnosis verification
Explains hospital regulations (rehab hours, payment of accounts, schedules of charges)
Provides general information about patient services and community fitness
Reviews patient rights and responsibilities
Verifies advance directives
Reviews how to report patient complaints, concerns, and compliments
Creates monthly statistical reports for rehab and fitness center
Collects payment for fitness center members’ monthly payments

Competencies

Customer Service – manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback; meets commitments.

Interpersonal Skills – solves conflict, maintains confidentiality, listens without interrupting, keeps emotions under control, remains open to ideas, tries new things.

Oral Communication – speaks clearly and persuasively in positive or negative situations; listens and clarifies; responds well to questions.

Written Communication – writes clearly and informatively.

Job Details

Job Type : Part Time

Job Category : Rehabilitation

Location : Georgetown

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Clerk • George Town, Penang, Malaysia

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