Customer Service Representative

This is a full-time role for a Customer Service Representative, based on-site in Shah Alam. The Customer Service Representative will handle customer inquiries, provide support, ensure customer satisfaction, and enhance customer experience. Day-to-day tasks include addressing customer questions and concerns, offering solutions, and maintaining a high level of customer service.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in Customer Service Representatives and enhancing Customer Experience
• Strong communication and interpersonal skills
• Sales experiences
• Support at roadshow when needed
• Ability to work on-site in Shah Alam
• Problem-solving skills and a proactive approach
• High school diploma or equivalent; additional qualifications are a plus