Business Support & Operations ( Mandarin Speaker )

We’re looking for a proactive and detail-oriented Business Support & Operations person to join our team!You’ll be the backbone of our daily operations , helping to keep things organized, efficient, and running smoothly across departments. If you enjoy problem-solving, coordination, and supporting a growing team, this role is for you.

What You’ll Do

• Work closely with the support team to resolve issues quickly and effectively.
• Provide prompt and professional assistance to merchants via chat or phone
• Provide product information / guidance with account related issues.
• Coordinate between teams to ensure smooth workflow and task completion.
• Support management in planning schedules, follow-ups, and reporting.
• Handle documentation, record updates, and data management.
• Communicate with customers to ensure satisfaction and collect feedback.
• Help improve processes and contribute ideas for efficiency.

(Apply now at #J-18808-Ljbffr