E-commerce Operations Assistant

Overview

We are seeking an enthusiastic E-commerce Operations Assistant to join our team at ATP Business Solution Sdn Bhd. This full-time position is based in Ipoh, Perak and will play a crucial role in supporting the day-to-day operations of our growing e-commerce business.

Responsibilities

• Manage and process customer orders, returns and exchanges in a timely and efficient manner
• Liaise with suppliers and logistics providers to ensure the smooth delivery of products to customers
• Assist with inventory management and stock control, including monitoring stock levels and placing replenishment orders
• Provide excellent customer service by responding to inquiries and resolving any issues or complaints
• Support the creation and updating of product listings and marketing content on our e-commerce platforms
• Collaborate with the wider team to identify and implement process improvements to enhance operational efficiency

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