Senior Associate, Fraud Risk (Mandarin & English Support)

Overview

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles : We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

Location : Tun Razak Exchange (TRX), Kuala Lumpur, Malaysia. This role supports 24x7 operations.

What You\'ll Be Doing

• Review thawing or unbinding requests : Strictly review thawing or unbinding requests from various business lines to ensure that each request is compliant and reasonable.
• Centralize operational authority : Ensure that all thawing operations are conducted through a unified permission management system to prevent unauthorized operations.
• Ensure correctness of restriction removal : When removing account restrictions, ensure the accuracy of the operation to avoid risks caused by incorrect thawing.
• Reduce the risk of operational errors : Implement strict operational procedures to reduce account security issues caused by operational mistakes.
• Cross-departmental collaboration : Work closely with departments such as risk control and customer service to jointly address account security issues.

What We Look For in You

Benefits and Additional Information

Information collected and processed as part of the recruitment process is subject to OKX's Candidate Privacy Notice.

EEO statement : OKX is an equal opportunity employer and values diversity.

#J-18808-Ljbffr