Account Director (Public Sector / GLC)

Account Director (Public Sector / GLC) – Hyppies

We are seeking a highly motivated Account Director to join our team and drive exceptional outcomes for our enterprise clients. This role is critical to ensuring long‑term business performance, client retention, project management, and value realization through our enterprise solutions.

As an Account Director, you will be the primary advocate for a portfolio of strategic clients, ensuring they fully leverage our solutions to meet their business goals while supporting ongoing growth and adoption.

Key Responsibilities

• Drive Value Realization : Collaborate with enterprise clients to capture and quantify the value of their solution investments, supporting long‑term performance and ROI.
• Expand Revenue Growth : Identify new business use cases and expansion opportunities within client organizations.
• Foster Solution Adoption : Lead adoption programs that enhance usage and increase client satisfaction, enabling upsell and cross‑sell opportunities.
• Support Renewals : Partner with Sales and Account Management to drive high renewal rates across enterprise agreements and support contracts.
• Strategic Engagement : Influence and align with internal and external stakeholders to advance strategic objectives.
• Build Strong Relationships : Develop a trusted advisor status with senior client stakeholders, ensuring engagement across all lifecycle stages.
• Handle Escalations : Serve as the escalation point for client concerns, resolving issues effectively and professionally.
• Promote Client-Centric Culture : Champion client success / account servicing methodologies and help foster a client‑first mindset across the organization.

Requirements

Apply now and let’s create success together –

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