Regional E-Commerce (DTC) Account Manager

Regional E-Commerce (DTC) Account Manager

At Arche Digital, we are hiring a Regional E-Commerce (DTC) Account Manager to lead 5–10 DTC accounts across APAC, collaborating with the Singapore team. This is a unique opportunity to work with leading brands in the APAC region, driving direct-to-consumer growth and harnessing the latest marketing and e-commerce technology.

If you are a fast learner with a passion for building and scaling e-commerce businesses, we invite you to shape the future of commerce with us.

What You'll Do

• Serve as the strategic lead for 5–10 DTC accounts across APAC, with annual GMV targets, and build yearly joint business growth plans with client C-suite and internal leadership.
• Identify upsell and cross-sell opportunities across AnyMind’s ecosystem (logistics, media, influencer marketing, product development, conversational commerce, etc.).
• Identify and prioritize growth levers : conversion rate optimization, AOV / attach-rate, traffic mix (paid / owned / organic), pricing & promos, bundling, new product launches, cross-border expansion, and retention programs.
• Partner with performance media to improve ROAS and incrementality; calibrate budget across channels and markets.
• Understand and build project financials to ensure top and bottom line growth.
• Run compelling QBRs / MBRs with CFO / CMO / CEO personas; translate insights into financial impact and build executive alignment on trade-offs.
• Manage and influence workstreams and teams in local markets; drive on-time delivery using clear briefs.
• Own performance narratives through funnel analysis, cohort / retention, merchandising and marketing performance.
• Create dashboards and run experiments (A / B tests) to validate hypotheses and scale what works region-wide.
• Leverage platform and partner programs to unlock new growth and maintain a POV on regional consumer trends, calendars, and local compliance.
• Support the acquisition of new clients through referrals, case studies, and participation in pitch processes.

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