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IT Assistant
Porex Technologies Sdn Bhd (of Filtration Group)Petaling Jaya, Selangor, Malaysia11 jam yang lalu
Penerangan pekerjaanDiploma / Degree in Information Technology or equivalent Candidates fluent in mandarin are preferred as the role requires the candidate to deal with mandarin speaking personnel. Strong technical knowledge of infrastructure technologies, data interface, system integration, firewall, application administrative, cloud services and maintenance functions. PC Hardware / Software installation, Configuration, Troubleshooting networking equipment, wireless (Wi-Fi) equipment, computers, servers and peripherals. Hand-on experience in computer hardware and software troubleshooting. Microsoft Certifications like MCSE / MCSA would be an advantage. Knowledge of troubleshooting networking, Microsoft / Linux platform, LAN, Internet, TCP / IP. Have the initiative to perform and work independently with minimum supervision. Possess own transportation
Job Description
- To ensure smooth day-to-day operations by monitoring and maintaining the company computer systems and networks, installs, and configuring hardware and software, and solving technical issues.
- To provide technical support for desktop and notebook users nationwide.
- To provide first-level support for Internet, file servers and application servers
- To manage the support and maintenance contract of hardware and software with the vendors.
- Maintain and administration in Windows, file and print server by patching, system log diagnose and fine-tuning.
- Provide technical support for both hardware and software issues on our users' encounters.
- Monitor the system daily and respond immediately to security or usability concerns.
- To set up and maintain computers and peripherals.
- Create and maintain user account - Windows login and email account.
- Maintain and set up network connectivity.
- Responsible for the availability of email services, CCTV, access card system, IP Phone system.
- Maintain updated documentation of IT Systems, create and verify backups of data. Ensure backups are fully performed daily, weekly and monthly.
- Ensure smooth day-to-day operations to all the related hardware and software issues, working closely across departments, to jointly drive the business requirements through to completion.
Qualifications :
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Assistant It • Petaling Jaya, Selangor, Malaysia
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