Management Consultant in Utilities

Overview

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Management Consultant in Utilities

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Accenture Southeast Asia Location : Kuala Lumpur, Malaysia (Federal Territory of Kuala Lumpur) or across client sites as required. Travel may be required for project work across geographies. Responsibilities

To bring industry knowledge, process expertise, world class capabilities, innovation and cutting-edge technology to our clients in the Utilities industry to deliver business value. To work with leading Utilities clients, major customers and suppliers to develop and execute global strategies, manage complex change initiatives and integrate solutions to meet changing business challenges. Utilize Utilities retail and customer service process understanding and experience in customer solutions (Customer Information System and CRM) to design, implement and deliver enhanced capabilities for Utilities Clients. Lead and support large CIS implementation projects in functional capacity, leveraging Utilities domain knowledge and tool experience. Work requires travel to client site for project work across geographies. Communicate complex requirements to and from Technical and Non-technical stakeholders. Own the delivery process end-to-end from origin to implementation & support. Role Description

Minimum experience of 5 to 11 years in Utilities Retail with implementation experience. Should understand different business processes in the Utility Industry (Regulated and Deregulated). Work independently on defining solutions for complex projects or contribute to solutions of a program. Specialized in a technology / domain / functional competency area and prepare a road map for the competency / Utilities Retail industry segment in form of competitive service offerings. Get involved in practice reusable component inventory and knowledge management. Get involved in assignments in large programs, help in defining business and technological solutions which help customer design and implement new business processes and organization capabilities. Program management of large, complex business programmes to deliver digitally enabled solutions. Drive Business Readiness and Deployment activities for region(s). Identify opportunities by farming existing relationships and growing new networks. Draw on extensive knowledge and experience across System Integration projects to provide insightful, deal-relevant points of view and recommendations based on robust analysis. Provide executives and their teams with the necessary strategies and tools to position their organizations for high performance. Ability to lead the team from thought leadership, solutioning and demand management perspective (the incumbent will be responsible for the utilization of the team). Apply specific experience and knowledge of Utilities Retail processes to building better customer solutions. Conduct functional solution workshops with clients and identify requirements in the areas of Utility billing, payments, meter reads and credit and collections. Domain experience in electricity, gas or water utilities industries will be an added advantage. Qualifications and Education Requirements

Full Time Graduation MBA (Tier 1) – Not Mandatory Relevant accreditation for Utilities industry Seniority level

Entry level Employment type

Full-time Job function

Strategy / Planning and Consulting Industries : Business Consulting and Services Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x

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