Special Assistant

Chief Operating Officer in Ecos Link Solutions

Job Purpose : To support the company’s HR operations while acting as the COO’s Special Assistant in coordinating daily operational matters. This dual‑role position ensures smooth execution of HR processes, staff administration, and operational discipline across all departments. The role also serves as a gatekeeper to the COO — helping to track priorities, follow up on pending tasks, and ensure accountability throughout the organization.

Key Responsibilities

• Human Resources Operations

Manage end‑to‑end HR functions including recruitment, onboarding, attendance, leave management, and staff documentation.

Act as the first point of contact for internal matters directed to the COO — filter, prioritize, and follow up on operational issues before escalation.

Work closely with the COO and department heads to design, implement, and update KPIs / OKRs aligned with company goals.

Coordinate administrative logistics (laptops for new staff, account access setup / removal, facilities requests).

Enforce company SOPs by following up on compliance (e.g., timesheet submission, job reporting, HSE requirements).

Prepare summary reports for the COO on HR status, operations progress, and outstanding management tasks.

Seniority level

Employment type

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Industries

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Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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