Responsibilities
- Manage and collect accounts receivable, ensuring timely payments and resolving customer payment issues.
- Make outbound collection calls / emails according to company policies to achieve cash flow targets.
- Investigate overdue accounts, identify payment risks, and take action to resolve disputes.
- Maintain accurate collection notes, records, and customer account reconciliations.
- Work closely with internal teams and customers to resolve payment issues and improve satisfaction.
- Support legal / administrative processes for disputed or liquidated accounts when required.
Requirements
Degree in Business, Finance, or Accounting (or equivalent experience). Fresh graduates are welcome to apply.1–2 years of collection or customer service experience preferred.Strong communication, negotiation, and problem-solving skills.Good accounting knowledge and proficiency in Microsoft Office.Able to work independently and in a team.Positive attitude, responsible, and detail-oriented.Fluent in English (written and spoken). Added other language would be preferable.Job Type : Contract
Contract length : 12 months
Pay : RM3, RM5,000.00 per month
Work Location : In person