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Group Technical Support / Technician
Procurement & Contracts (Pcsb)Kuala Lumpur, Kuala Lumpur, Malaysia4 jam yang lalu
Penerangan pekerjaanTVET / Certificate in Plumbing / Electrical or related field. Min 3 years of working experience in plumbing and electrical. Hands on experience in electrical, sanitaryware and water dispenser installation is an advantage. Wide exposure to plastic manufacturing, especially in kitchen and bathroom products
Responsibilities
- Provide installation, setup, and technical configuration service of company products to internal and external customers.
- Manage all technical issues of company products through professional customer service.
- Carry out on-site installation and preventive maintenance briefing.
- Repair faulty products through proper diagnosis and troubleshooting.
- Liaise with suppliers to resolve product issues.
- Communicate with the team, suppliers and customers through email, phone calls, messages, and WhatsApp.
- Record daily activities and submit them to the Head Of Department before the deadline.
- Doing product briefings to the relevant team members and advising the team on product accessories needed.
- Produce service and complaint reports.
- Assist in product technical documentation.
Requirements
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Technical • Kuala Lumpur, Kuala Lumpur, Malaysia
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