Head, Transformation Change Management & Communication

Head, Transformation Change Management & Communication

We are seeking a seasoned leader to join Group Transformation Office as Head, Transformation Change Management & Communication, responsible for shaping, leading, and embedding the Bank’s enterprise-wide transformation change management and communication strategies.

Responsibilities :

• Design and lead enterprise-wide change & communications strategy to drive transformation adoption, cultural shifts, and transformation at scale.
• Be the custodian of the transformation narrative – shaping and curating messages that inspire confidence and clarity across employees, leadership, regulators, and external stakeholders.
• Direct large-scale engagement and communication programmes, ensuring consistency of message across multiple channels and audiences.
• Monitor and assess transformation impact – applying insights, sentiment analysis, and data to shape interventions that sustain momentum and address resistance.
• Lead transformation showcases and flagship events, positioning The Group’s transformation as a source of pride internally and credibility externally.
• Build leadership advocacy and alignment, equipping EXCO, sector heads, and senior leaders to be authentic storytellers and champions of change.
• Embed change capability across the organisation by coaching, mentoring, and enabling sector teams to act as enterprise change champions.
• Collaborate with key stakeholders to ensure alignment of transformation with broader business and people agendas.

Requirements :

We are an equal opportunities employer and welcome applications from all qualified candidates.

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