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Communications & Media - Management Consulting Manager

Communications & Media - Management Consulting Manager

Accenture Southeast AsiaKuala Lumpur, Kuala Lumpur, Malaysia
4 jam yang lalu
Penerangan pekerjaan

Overview

Communications & Media (C&M) is one of the Industry Practices within Accenture’s Global Network (GN Team) in Strategy & Consulting (S&C). It focuses on serving clients across Communications, Media & Entertainment. Accenture Strategy and Consulting offers transformation programs and end-to-end management and technology consultancy to improve profitability, quality, and reliability for clients.

Role : Communications & Media - Management Consulting Manager

Responsibilities

  • Support or lead delivery in small to medium-size teams to deliver management consulting projects for global clients.
  • Support or lead innovation transformation programs and process enablement for our clients.
  • Develop assets and point-of-view (POV) or white papers for team and broader community.
  • Support or lead proposals and business development for global clients as an expert for a specific domain area, coordinating with other team members.
  • Engage with stakeholders independently and execute a transformational change plan aligned with the client’s business strategy and context for change.
  • Engage stakeholders in the change journey and build commitment for change.
  • Facilitate workshops, interviews, and requirements gathering sessions to elicit, prioritize, and validate business needs and objectives.
  • Work with cross-functional teams to translate business requirements into technical specifications and create user stories for implementation by development teams.
  • Bring best skills to excel in the role, including expertise in Telecom areas and digital transformation initiatives.

Qualifications & Skills

  • Skills in one or more Telecom areas (BSS modules, Telco journeys, CRM, Billing, Provisioning, etc.), Digital Transformation, Cloud BSS, and related consulting experience.
  • Experience in Business Analysis and Consulting Projects, including operating model design, process re-engineering, business case creation, AI / OPS / service assurance use cases, OSS applications assessment, data analysis, and visualization (Power BI, Tableau).
  • OSS Tools ecosystem knowledge (ServiceNow, BMC Remedy, Nokia NetAct, HPSM, Netcool, Blue Planet, Cramer, etc.).
  • Experience in private network use case identification, prioritization, and monetization (on-premises and cloud).
  • Transformation & Project Governance experience; Lean concepts and Agile practices (Scrum, Kanban, SAFe); experience with Agile tools (JIRA, Confluence, Rally, MS Projects, VersionOne).
  • Strong communication, stakeholder management, and team leadership skills; ability to work with mid-level to senior client leadership and manage multiple stakeholders.
  • Educational background : Bachelor's / Master's in engineering (or equivalent) plus MBA preferred; 8–12 years of progressive business / telecom / consulting experience.
  • Analytical, problem-solving, and written / spoken communication skills; experience with Digital, Cloud, core modernization, and AI / ML strategies is a plus.
  • English proficiency required; knowledge of Japanese or Bahasa is a plus.

    • What’s in it for you?

  • Opportunity to work on transformative projects with key G2000 clients and co-create with leaders to shape innovative solutions leveraging emerging technologies.
  • Training modules to develop strategy & consulting acumen and domain knowledge.
  • Culture focused on equality, boundaryless collaboration, and responsible business practices.

    • About Accenture

    Accenture is a leading global professional services company providing strategy, consulting, digital, technology and operations services for more than 40 industries through a large delivery network.

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