Customer Success Specialist - Gujarati- Penang
TPPenangMalaysia, Penang, Malaysia30+ hari lalu
Penerangan pekerjaanBachelor’s Degree (required) Fluency in Gujarati & English (spoken and written) Prior customer service / call center / BPO experience is an advantage Strong communication, problem-solving, and interpersonal skills Willingness to work on rotational shifts (including weekends / public holidays) Must be in, or willing to relocate to, Penang, Malaysia Competitive salary and benefits Multicultural, supportive work environment Training and career development opportunities
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1 day ago Be among the first 25 applicants
Join to apply for the Customer Success Specialist - Gujarati- Penang role at TP
Are you fluent in Gujarati and English ?
Join our team in Penang and build a career in customer service with a global organization!
Job Overview :
We are looking for a Gujarati-speaking Customer Service Representative to handle customer inquiries via phone, email, and live chat , ensuring a seamless and positive experience for all customers.
Key Responsibilities :
- Manage customer queries in Gujarati and English across phone, chat, and email
- Assist with product / service-related questions, complaints, and technical issues
- Provide accurate information and timely solutions
- Document all interactions and update systems
- Escalate complex cases when necessary
- Meet performance targets while delivering excellent customer satisfaction
Qualifications :
Why Join Us?
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Customer Service
Industries
Business Consulting and Services
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