Account Manager

Overview

GrowthOps is a marketing transformation agency, consistently awarded the top Customer Engagement agency in APAC. For over 15 years, we’ve been helping brands go to market in Asia by integrating strategy, design, technology and AI. Trusted by enterprises and high-growth innovators, we specialise in supporting MarTech, media and creative operations across financial services, telecos, transportation, ecommerce, energy and more. GrowthOps is part of The Applied AI Company.

About your new role!

We’re looking for an Account Manager to lead day-to-day client engagement on-site with one of Malaysia’s top telco brands. You’ll be the front line for specific Business Units for campaign planning, creative approvals, and stakeholder coordination — working closely with integrated teams across creative, content, production, and strategy to keep the engine running smoothly.

This role will work on one of Malaysia’s leading Telecommunication providers. You will also get to collaborate with a large and diverse array of other creatives and consultants within GrowthOps.

Responsibilities

• Manage daily client communications, timelines, and expectations from within the client office
• Own campaign briefings, feedback loops, and approvals — ensuring clarity and speed across all workstreams
• Collaborate closely with internal teams (creative, production, strategy) to deliver work on time and on brief
• Drive project coordination, documentation, and reporting to keep all parties aligned
• Spot opportunities for upsell, cross-sell, or deeper client partnerships
• Ensure all creative output meets quality standards and brand requirements

What we’d love to see from you

GO Asia is a part of the GrowthOps network – so you’ll have opportunities to learn and work on exciting projects with amazing talent from other agencies within our group. We have creative workspaces in Hong Kong, Singapore, Kuala Lumpur and Manila. GrowthOps is committed to providing an accessible and inclusive workplace for all employees.

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