Category Manager Luxury (Marketplace)
ZALORA GroupKuala Lumpur, Kuala Lumpur, Malaysia22 jam yang lalu
Penerangan pekerjaanEducation : Bachelor’s degree in Business, Economics, Marketing, Finance, or related field from a reputable university. Experience : Minimum 5 years in buying, merchandising, key account management or supplier management in luxury fashion, premium accessories, department stores, or online marketplace retail. At least 2 years in a people-manager role. Experience working in e-commerce marketplace platforms or multi-country commercial teams. Commercial acumen : Strong negotiation skills and experience setting commercial terms (consignment / marketplace); ability to drive margin improvement. Analytical skills : High proficiency with MS Excel (pivot tables, VLOOKUP / XLOOKUP, basic formulas) and experience interpreting sales, inventory and margin reports. Familiarity with marketplace tools (seller onboarding platforms, PIM, OMS) and analytics dashboards. Project management : Demonstrated ability to run cross-functional projects (launches, campaigns, onboarding) with tight timelines. Communication : Excellent verbal and written English; ability to present performance and strategy to senior stakeholders and brand partners. Leadership : Experience managing and developing a small team; coaching and performance management skills. Personal attributes : Results-driven, detail-oriented, proactive self-starter, and comfortable working in a multicultural fast-paced environment.
Overview
Lead and grow ZALORA’s Luxury & Accessories marketplace business by acquiring premium and luxury brands, optimizing assortment and merchandising, driving supplier partnerships, and managing a team of account managers. You will translate luxury and accessories brand expectations into marketplace success — delivering commercial growth, margin expansion, and premium customer experience.
Responsibilities
- Category strategy & assortment planning : Develop and execute the 12–24 month category strategy for Luxury & Accessories (e.g., bags, small leather goods, watches, sunglasses, jewelry), defining assortment gaps to drive revenue, margin and brand credibility.
- Supplier acquisition & negotiation : Identify, pitch and onboard accessories, premium and luxury brands and boutiques for marketplace models. Negotiate commercial terms (commission, margins, returns, marketing co-investment).
- Account management & brand experience : Own relationship management for strategic luxury and accessories suppliers — conduct regular business reviews, present performance insights, advise on assortment and pricing, and ensure premium presentation (content, imagery, brand pages).
- Merchandising & inventory health : Monitor weekly / monthly sales, margin, sell-through, inventory days, and returns. Implement assortment, pricing and promotional levers to improve product performance and inventory turnover.
- Go-to-market & marketing activation : Partner with Marketing and Growth teams to design and execute campaigns (seasonal drops, brand exclusives, boutique launches) and measure ROI. Ensure luxury and accessories supplier participation in ZALORA marketing calendar.
- Competitive & market intelligence : Continuously analyze competitor activity, luxury and accessories market trends, fashion calendar, and pricing strategy to ensure a differentiated and competitive assortment.
- Team leadership & cross-functional collaboration : Lead, coach and develop a team of account managers. Work closely with Buying, Merchant Ops, Content, Logistics, Customer Service, and Finance to deliver brand-level service and seamless customer and seller experience.
Requirements
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Buat amaran kerja untuk carian ini
Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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