Helpdesk & Admin PROTÉGÉ Graduate Trainee (Start ASAP)

Join UEM Edgenta Berhad’s Graduate Trainee Program to develop essential skills through hands-on experience in helpdesk and administration roles.

Your Role

Here’s what you will be doing :

• Receive calls from clients and escalate issues to technical personnel.
• Generate and file records on all requests, work orders, and complaints promptly and accurately.
• Produce daily ageing reports to support operation performance monitoring.
• Compile deduction mapping reports for validation meetings.
• Coordinate internal communication between services to support operations.
• Manage key administration for security purposes.
• Execute call back system to improve service quality.

About You

The company is looking for :

Training & Development

Participate in a comprehensive 9-12 month Graduate Trainee Program combining career development training with practical on-the-job experience to build a strong foundation for career growth.

How to Apply

Submit your application before the closing date as indicated in the job posting.

This job may close before the stated closing date; you are encouraged to apply as soon as possible.

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