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Customer Service Team Lead

Customer Service Team Lead

TPPacific Remote Islands Marine National Monument, Howland Island, Malaysia
17 jam yang lalu
Penerangan pekerjaan

Qualifications :

Minimum requirements :

  • Bachelor Degree preferred
  • Significant experience in a complex fast paced environment
  • Minimum 2 years of prior relevant people management experience
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Excellent written and verbal communication skills
  • Passion for ensuring an excellent user experience

Responsibilities : Responsibilities :

  • Provide mentorship, guidance and career development to members of your team
  • Lead a high-performing team through an exciting transition to build problem solving,
  • critical thinking, analytical and technical capabilities which will enable the

    department to develop deeper, more scalable solutions

  • Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
  • Establish team goals and work with direct reports on strategies for executing,
  • measuring progress and sharing results

  • Deliver projects involving quantitative analysis, industry research, and strategy
  • development, working directly with global cross-functional teams to problem solve

    analytical approaches and develop solutions

  • Identify actionable insights, suggest recommendations, and influence team strategy
  • through effective communication

  • Advocate for users within their market, partnering with global and cross-functional
  • teams to develop global solutions

    Buat amaran kerja untuk carian ini

    Customer Service • Pacific Remote Islands Marine National Monument, Howland Island, Malaysia

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