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Senior Operations Executive – Retail / E-commerce
Gung JewelleryPetaling Jaya, Selangor, Malaysia2 hari lalu
Penerangan pekerjaanOversee stock flow across production, warehouse, retail counters, pop-ups, and online orders. Maintain accurate inventory records and support efficient order fulfillment. Implement stock planning models and replenishment SOPs to prevent under / overstock issues. Build and maintain dashboards that track sales, campaign performance, and ops KPIs. Analyze trends, spot bottlenecks, and create forecasting reports to support business decisions. Share weekly reports with leadership with clear, actionable summaries. Act as the central connector across CS, Marketing, Production, and Retail. Lead syncs, spot misalignments, and unblock operational roadblocks early. Own execution timelines and ensure all stakeholders are aligned. Standardize and document operational SOPs across all touchpoints. Identify repetitive tasks and introduce tools (e.g. Notion,Airtable & etc) to improve flow. Continuously improve internal processes and operational handoffs.
Campaign & Production Readiness
- Translate campaign calendars into operational plans and stock movement timelines.
- Coordinate with Production to ensure inventory aligns with launch, retail, and online demand.
- Track and report on campaign execution progress, risks, and logistics needs.
Inventory & Fulfillment Oversight
Reporting & Forecasting
Cross-Functional Ops Leadership
Systems, SOPs & Automation
(Apply now at #J-18808-Ljbffr
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Operation Executive • Petaling Jaya, Selangor, Malaysia
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