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Support Engineer, SAP PP / QM

Support Engineer, SAP PP / QM

Rimini StreetMalaysia, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Join to apply for the Support Engineer, SAP PP / QM role at Rimini Street .

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq : RMNI) is a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software. The company offers a portfolio of unified solutions to run, manage, support, customize, connect, protect, monitor, and optimize enterprise software. Rimini Street serves Fortune Global 100, Fortune 500, midmarket, public sector and government organizations, delivering operational outcomes and cost savings while enabling AI and other innovations.

Position summary

The Support Engineer, SAP PP / QM provides exceptional remote-based support for mission-critical SAP applications as part of a global customer support team. The role involves researching, troubleshooting, and supporting multiple SAP modules for global clients using SAP ECC or SAP S / 4HANA environments; diagnosing issues and developing, testing, packaging, and delivering fixes in complex, highly configured environments.

Responsibilities

  • Specialist in SAP PP, procure-to-pay process design, LE, Variant configuration, EDI, development, configuration, implementation, and post go-live support.
  • Experience in Manufacturing and Supply Chain, Planning, Procurement, Production stockroom and related Quality functions.
  • Collaborate with stakeholders, business division leaders and end users to understand problems and define solutions.
  • Complete a minimum of two end-to-end implementations.
  • Lead discovery discussions with supply chain and production stakeholders to define requirements.
  • Analyze and architect scalable, flexible solutions that are extensible to future business needs using SAP ECC / SAP S / 4HANA.
  • Articulate solution value to all organization levels.
  • Design end-to-end technical solutions aligned with business strategy and available technology.
  • Communicate designs and work with developers and analysts; lead planning, testing and deployment through to delivery.
  • Hands-on design, architectures, roadmaps, prototyping, proof-of-concepts, and development tasks.
  • Contribute to governance, methodologies, and compliance activities.

Experience

  • 8+ years of relevant SAP experience, particularly with PP / QM modules.
  • 8+ years of direct end-user support in a corporate environment.
  • Qualifications and skills

  • Track record of successful roles in SAP implementations, roll-outs, or application support.
  • Working knowledge of supporting business processes with analytical problem-solving skills.
  • SAP certification(s) preferred.
  • Knowledge of maintenance / patching mechanics and SAP architecture.
  • Strong problem-solving abilities across multiple modules.
  • Excellent troubleshooting skills and customer-focused mindset.
  • Ability to build long-term relationships with clients.
  • Strong knowledge of key application functionality, data structures, and relationships.
  • Deep knowledge of SAP customization / extension methodologies.
  • Development skills using SAP toolset.
  • Excellent interpersonal, presentation and written communication skills.
  • Attention to detail and quick learning ability.
  • Client-focused with the ability to work independently and in a team, and to handle high-pressure situations.
  • Ability to work remotely from a home-based office in a virtual environment.
  • Experience with SAP 4.x, ECC / S4HANA including full lifecycle implementation, configuration and administration.
  • Food processing industry experience is a plus.
  • Preferred qualifications

  • Knowledge of country-specific solutions is advantageous.
  • Consulting background is useful but not mandatory.
  • Experience with localizations and global implementations is a plus.
  • Education

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Location

    Malaysia

    Language

  • Fluency in English and Mandarin required.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries

  • IT Services and IT Consulting
  • #J-18808-Ljbffr

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