People & Culture Lead

Be the Architect of People & Culture

At BJAK, we operate with speed, ownership, and a clear mission : to make financial services more accessible, affordable, and impactful. As our People & Culture Lead, you'll design and drive initiatives that elevate our employee experience, strengthen our culture, and build organizational capabilities that scale with growth.

This is not a back-office HR role – it's a hands-on leadership position for someone passionate about people, culture, and organizational excellence in a fast-paced, high-growth environment.

Why This Role Matters

Our people and culture are at the heart of BJAK's success. The People & Culture Lead will be the custodian of our values and culture, while building processes and programs that ensure we attract, engage, develop, and retain the best talent. From employee experience to engagement, from learning to culture-building, this role makes BJAK not only a high-performing organization but also a great place to work.

What You'll Do

Culture & Engagement

Design and drive culture initiatives that strengthen belonging, collaboration, and accountability.

• Lead employee engagement programs including townhalls, recognition, and feedback channels.

Act as a culture ambassador, ensuring values are embedded in everyday practices.

People Development

Lead learning and development initiatives that upskill employees and build leadership capability.

Champion performance management processes that drive accountability and growth.

People Operations

Oversee and continuously improve employee lifecycle processes (onboarding, probation, confirmation, exit).

Monitor HR metrics such as engagement, retention, attrition, and diversity to guide decisions.

Employee Relations & Well-being

Provide guidance on employee relations matters with fairness and empathy.

Champion well-being initiatives to support mental, physical, and financial health.

Leadership & Influence

Partner with senior leaders to align people initiatives with business priorities.

You'll Thrive Here If You…

What You Bring

What You'll Get

About BJAK

BJAK is Southeast Asia's largest digital insurance platform, operating in Malaysia, Indonesia, Thailand, Singapore, Taiwan, China, and Japan. We simplify complex financial services through technology and AI, making protection easier to access for millions of users.

Our team is lean, driven, and focused on impact. We work hard, move fast, and hold high standards – because we believe what we're building matters.

If you're looking to build a culture where performance, growth, and people experience go hand-in-hand, we'd love to hear from you.