Business Analyst - AA

Responsibilities

• Collaborate with stakeholders to understand business needs, pain points, and objectives.
• Conduct workshops, interviews, and surveys to gather detailed requirements.
• Analyze and document business processes, workflows, and system interactions.
• Translate business requirements into clear and concise functional specifications.
• Work with technical teams to design solutions that meet business needs.
• Create use cases, user stories, process flows, and wireframes to communicate requirements effectively.
• Act as a liaison between business units, technical teams, and project managers.
• Manage stakeholder expectations and ensure alignment throughout the project lifecycle.
• Provide regular updates and reports on project progress and challenges.
• Collaborate with QA teams to develop test plans, test cases, and scenarios.
• Participate in user acceptance testing (UAT) to ensure solutions meet business requirements.
• Identify and resolve defects or issues during the testing phase.
• Support change management efforts by preparing training materials and conducting user training sessions.
• Assist in the adoption of new systems and processes by providing post-implementation support.
• Address user concerns and feedback to ensure smooth transitions.

Qualifications

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Technology, Information and Internet

Beyondsoft (Malaysia) Sdn. Bhd. is committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgrounds—regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing trait—can succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potential.

Employment offers from Beyondsoft (Malaysia) Sdn. Bhd. are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft (Malaysia) Sdn. Bhd. does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process.

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