Specialist Sales Order Management

JOB RESPONSIBILITIES - ORDER ACCEPTANCE CYCLE

Sales Order Acceptance :

1) Receive Customer's order and ensure all orders are accounted for.

2) Manage generic emails on incoming Purchase order from customers.

3) Manage Customer's Portal for order acceptance.

4) Validate and ensure Sales orders with complete attachments and information.

5) Adhere to daily order cut off to ensure timely and flawless order processing with no further delay.

Sales Order Confirmation :

1) Validate order's details upon acceptance in ERP system.

2) Issue Proforma Invoice / Deposit Invoice.

3) Verify with stake holders for discrepancy on order details respectively before order confirmation.

Sales Order Creation :

1) Create Sales Order in ERP system.

2) Manage and maintain accurate information for Sales Order in ERP system.

Sales Order Readiness & Fulfilment :

1) Work closely with respective stake holders for ALL inquiries pertaining to orders fulfilment.

2) Work with stack holders respectively to follow up on customer's payment (when required).

3) Work with stack holders for stocks allocation and indent initiation.

4) Monitor and track indent / shipment status.

5) Daily review and track master list of open orders. Responsible to update commercial team any

challenges on meeting customer delivery deadline.

6) Responsible for transport arrangement and ensure timely delivery.

Transfer Order Acceptance

1) Receive transfer request, validate details and work with stake holders for request dispute (if any).

Transfer Order Creation and Fulfilment

1) Create Transfer order in ERP system.

2) Responsible for Transport arrangement and ensure timely delivery.