Job Responsibility :
- Respond to queries from parents, students, and tutors via various communication platforms
- Explain services, packages, tutor availability, and payment options
- Address and resolve customer concerns or escalate as needed.
- Maintain and update schedules, attendance, and payment records.
- Follow up with clients for feedback and satisfaction.
- Promote engagement through information on promotions and new services.
- Provide exceptional customer support aligned with SifuTutor’s values.
Job Requirements :
Able to communicate well with potential and existing customers.Proficient in English will be an added advantage.Committed to achieve daily and monthly target.Job Benefits :
EPF, SOCSO dan EIS.Monthly commission of RM100-400.Monthly bonuses.Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Customer Service
Industries : Technology, Information and Internet
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