Overview
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This position is responsible for the Sales clerical matters at Jemco. SSC is responsible for ensuring that the Sales & Job Orders related data is fully implemented in an organized and efficient manner. This role works closely with the Sales Manager / Production Manager or Supervisor.
Responsibilities
- Assist the Sales Manager in processing customer purchase orders and issuing sales orders.
- Coordinate with the Production Manager on technical product requirements.
- Respond to customer inquiries and prepare quotations.
- Prepare job sheets for production and packing lists.
- Coordinate shipment arrangements and local deliveries.
- Perform any other ad-hoc duties assigned by the Sales Manager or Sales Strategy Support.
- Support the sales management team in developing and implementing sales strategies and campaigns.
- Analyze sales performance and market trends to support data-driven decision-making.
- Ensure all tasks meet quality standards, requirements, and deadlines.
Job Requirements
Education & Experience
Bachelor’s degree in Business Administration, Marketing, or a related field.Minimum 3–5 years of experience in sales coordination, customer service, or a related role.Experience in manufacturing or technical product industries is an advantage.Strong coordination and organizational skills with the ability to manage multiple tasks and deadlines.Good knowledge of sales processes, order management, and logistics coordination.Proficient in Microsoft Office (Excel, Word, PowerPoint) and ERP / order processing systems.Strong communication and interpersonal skills to interact effectively with customers and internal teams.Good analytical skills to interpret sales data and market trends.Personal Attributes
Detail-oriented, accurate, and able to work independently.Proactive, solution-focused, and adaptable to changing priorities.Team player with a positive attitude.Language
Proficiency in Mandarin is required to effectively communicate with Mandarin-speaking clients; additional languages will be an advantage.
Application questions
Which of the following statements best describes your right to work in Malaysia?Do you have customer service experience?Which of the following types of qualifications do you have?How many years' experience do you have as a sales coordinator?Which of the following languages are you fluent in?Are you willing to undergo a pre-employment background check?How much notice are you required to give your current employer?How would you rate your Mandarin language skills?About Jemco
Jemco is a market leader in the region supplying gondola shelving systems, boltless racks, supermarket shelves to supermarkets, hypermarkets, pharmacies, convenience stores and many other retailers. With more than 25 years of expertise in the industry, Jemco is ISO9001 certified as a proof of its high quality management system. Jemco's products presence can be found in many countries such as Singapore, Thailand, Vietnam, Indonesia, Philippines, India and many more.
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